Net Promoter Score-arkiv - Strategic Marketing

10 Nov

Fleur Rudberg Posted in customer experience No comments

Customer Experience: What Do your Customers Say Behind your Back?

Great Customer Experience Drives Growth in B2B Organizations from Money Pit to Money Profit Negative reviews and complaints when it comes to customer experience can feel very SCARY. You have a support system, but that doesn’t let you know what your customers say behind your back. Have you heard from any of your customers complaining […]

17 Mar

Luke Goodwin Posted in Okategoriserade No comments

Otto Insider: How Otto can determine your Net Promoter Score (NPS)?

In this video I explain how Otto can be used to help you determine your Net Promoter Score. If you have any feedback or questions please leave a comment. Please share with your friends & colleagues.

10 Mar

Luke Goodwin Posted in Marketing Automation No comments

Otto Insider: What is the Net Promoter Score (NPS)?

In this week’s video I explain what the Net Promoter Score is and how it can have an impact on your organisation. If you’re interesting in knowing more how you can get your actual Net Promoter Score for your clients figured out, and how to get your clients involved in providing you good testimonials, […]