Great Customer Experience Drives Growth in B2B Organizations from Money Pit to Money Profit Negative reviews and complaints when it comes to customer experience can feel very SCARY. You have a support system, but that doesn’t let you know what your customers say behind your back. Have you heard from any of your customers complaining […]
Otto Insider: How Otto can help to track your Net Promoter Score (NPS)? Last week, we talked about what NPS really is and how you can use it. In this video we touch on how using Otto can help you determine your Net Promoter Score (NPS). We go into Otto and provide an example of […]
Otto Insider: What is the Net Promoter Score? In this Otto Insider we explain what the Net Promoter Score is and why it is important to your organisation. The NPS is not only an alternative method to traidtional customer satisfaction research, but also very powerful in the way it is boiled down to a simple […]
In this week’s video I explain what the Net Promoter Score is and how it can have an impact on your organisation. If you’re interesting in knowing more how you can get your actual Net Promoter Score for your clients figured out, and how to get your clients involved in providing you good testimonials, […]
INSIDE REPORT:Track User Satisfaction How to track Net Promoter Score (NPS) This is an explanation provided on the Sonician Knowledgebase web Page detailing what a Net Promoter Score is, how it works and how to calculate it. Read More» Wan’t to boost Sales? Answer these leading questions for Lead Management B2B marketers are always questioning […]
